Blue Screen (STOP) Errors
Windows will occasionally suffer from the infamous Blue
Screen of Death or STOP Errors. Depending how your
computer is configured, these errors may stay on screen
until you restart your computer, while some computers
will restart automatically after displaying the error.
On newer faster systems, you may just catch a glimpse of
a blue screen before your computer restarts.
By using your system recovery CD or attempting to repair this error your self, you will run the risk of causing further damage to the Windows installation and / or loose some or all of your data. Please always seek advise for this type of error.
Many technicians will see this as an easy system rebuild situation which is a simple job for them. Some will charge you several hours in labour for essentially returning your system back to the factory default, and they will make little or no attempt to recover any data.
NTS Computing only revert to the factory default as the last resort, and we make every effort to recover emails, pictures, music, documents and any other data you may have. In most cases we are able to resolve these errors without rebuilding your system while keeping all your programs, data and personal settings intact.
What are STOP errors?
STOP errors are also known as Blue Screen of Death or BSOD errors. These errors occur when Windows encounters a critical error that will cause the system to shutdown, restart, or cause further data / configuration corruption. Critical errors can happen for a number of reasons, but the most common are:
- Malfunctioning or failing hardware such as RAM or Hard disk
- Badly written / miss-configured / incorrectly installed device drivers
- Hard disk corruption
- Over clocked or over heating hardware
- Virus or malware infection
How do we resolve STOP errors?
Some STOP errors will give us information which points to one of a few problems. These types of errors are usually simple to resolve and in most cases will not result in a complete reinstall of Windows. Some errors give us no information at all. For these we have special debugging tools that can interrogate the system state at the time of the STOP error and as such, will assist us in understanding the cause and enable us to correct the problem.